1. Free Worldwide Shipping
At MachinedFlame, we believe mechanical art should be accessible to collectors everywhere. We are proud to offer Complimentary Standard Shipping on all orders, with no minimum purchase required.
- Shipping Origin: All orders are dispatched from our fulfillment center in China.
- Destinations: We offer worldwide shipping to most regions serviced by our global logistics partners. If we encounter temporary shipping restrictions to your specific location, our team will contact you promptly to provide a full refund.
2. Processing & Delivery Time
Each MachinedFlame piece undergoes a rigorous quality inspection before leaving our hands.
- Handling Time: Please allow 5 business days for precision testing and secure packaging.
- Estimated Delivery: Most orders arrive within 7–15 business days after dispatch.
3. Customs, Duties & Taxes
To comply with international trade laws, please note:
- DDU Service: Our orders are shipped on a “Delivered Duty Unpaid” basis.
- Import Fees: Any local import duties, VAT, or customs clearance fees are the responsibility of the recipient. We recommend contacting your local customs office for specific details.
- Customs Clearance: While we use specialized channels for mechanical collectibles, occasional customs inspections may cause minor delays beyond our control.
4. Safety & Compliance (Sensitive Goods)
To ensure safe international air transport and compliance with global safety regulations:
- No Fuel Included: All lighters are shipped WITHOUT kerosene or lighter fluid. You will need to add fuel locally before the first strike.
- Secure Components: Flint and cotton cores are pre-installed in accordance with “Sensitive Goods” shipping protocols to ensure successful delivery.